Choosing Long Term Care

Long Term Care Checklist
Choosing a long-term care facility can be a difficult decision. This checklist has been created to assist you when visiting and interviewing long-term care facilities.



First Impressions
  • Is the facility located in a convenient location?
  • Does the facility have convenient and accessible parking for visitors?
  • Does the facility have a clean/well maintained appearance inside and out?
  • Does the facility have an open visitation policy?
  • Is the staff friendly?
Living Areas/Accommodations
  • Is the floor plan well designed and easy to navigate?
  • Are floors/areas divided by medical/mental needs?
  • Number of private and semi-private rooms offered.
  • Are elevators available for those unable to use stairs?
  • Do the halls have handrails to aid walking?
  • Is the residence clean, free of odors and appropriately cooled/heated?
  • Does the facility offer comfortable/attractive common areas?
  • May residents decorate their own rooms?
  • Do rooms offer adequate space and storage?
  • Are bathrooms private and handicapped accommodations?
  • Is there an outside courtyard or patio for residents and visitors?
Admission
  • How is the initial needs assessment handled?
  • Does each resident receive a written care plan? Is there an ongoing review of the plan?
  • What type of insurance is required/accepted?
  • What are the specific costs of services provided for skilled/intermediate?
  • What additional services are available if the resident's needs change?
Services
  • What healthcare and personal care services are available?
  • Are physical, occupational and speech therapy services available on site?
  • Is staff available to provide 24 hour assistance with activities of daily living?
  • Does the facility offer services/program for dementia?
  • Are barber/beautician services available on site?
  • How are medications managed?
Social and Recreational
  • What kinds of group/individual activities are offered?
  • Is there an organized activities program?
  • Do volunteers/family members come to the facility to assist with programs?
  • Does the facility have certified activity directors?
  • Are the activities appropriate and desirable to the residents?
  • Are religious services offered on site? Are they available to all denominations?
  • Are their regularly scheduled exercise classes?
Food
  • Does the facility provide nutritious meals three times a day, seven days a week?
  • Can the facility accommodate special dietary needs?
  • Are the staff members qualified to assist residents needing a feeding tube?
  • Do residents appear to receive assistance eating when needed and an appropriate amount of time to complete their meal?
  • Do the dining areas encourage residents to relax, socialize and enjoy their meal?
  • Are visitors allowed to dine with residents? Is there an additional fee for visitors?
Licensure and Certification
  • Is the facility Medicare certified and/or Medicaid certified?
  • Is this a skilled nursing facility and are skilled beds available?
  • Does the facility offer a resident council?
  • What is the facility's reputation in the community? How long has it been operating?
  • Has the facility corrected any Quality of Care deficiencies in their State inspection?
  • Is the administrator licensed/certified?
Safety/Security
  • Does the facility provide ample security and emergency exits?
  • How often does the facility conduct safety drills?
  • What form of protection does the facility offer for residents who may wander or fall?